Language Builders


Open doors to new beginnings!

Being a healthcare worker means keeping up with a lot of changes. Sometimes those changes can be challenging, even overwhelming. The Education Fund is here to help!

We have partnered with AM English and Language Line Solutions to provide you with the ability to upgrade your language skills sets with the flexibility you need to meet your goals. Whether you would like to develop proper grammar and eventually become fluent, enrich yourself, or develop superior skills in healthcare interpreting, we’re here to support you.

What are the first steps?

The journey starts with a conversation with a counselor. There are two easy ways for you to make an appointment:

  1. Register online by clicking here.
  2. By calling our general line at 888-872-4606

You and your counselor will determine which program is best for you and create a plan to enroll you in one or more of our programs:

See below if you would like to explore our English Language Learner resources. However, we strongly encourage you to reach out to a counselor for assistance with a learning plan.

Language Learning

The Education Fund offers a variety of ways to access language learning at all levels.

Let us support you as you continue to succeed using your language skills.

English Proficiency

The Education Fund has partnered with AmEnglish to provide online training to improve communication skills for non-native speakers of English at the high beginning through advanced levels.

All programs from AmEnglish have been reviewed and approved by the Educational Testing Service (ETS), maker of the Test of English as a Foreign Language (TOEFL®) tests. The TOEFL® test is the most widely respected English-language test in the world, recognized by more than 9,000 colleges, universities and agencies in more than 130 countries, including Australia, Canada, the U.K. and the United States.

Log into learn any time day or night. Text translations in multiple languages including Spanish, Simplified and Traditional Chinese, and Arabic here (

Medical Terminology Training

This program will help you understand Medical Terminology terms – offers text, definitions and audio in English and Spanish. It will help improve your listening and understanding these terms and help you improve your skills on the job as well as prepare for tests like the QBS.


Qualified Bilingual Status (QBS) Prep Program

Let us help you enhance your bilingual skills and develop the interpreting skills you need to prepare and pass the Kaiser Permanente’s QBS exam. For those that are bilingual in English and speak one of the designated QBS languages (Spanish, Cantonese, Mandarin, Vietnamese, or a language designated by a facility).

Members that can demonstrate the language proficiency needed to pass KP QBS exam can receive a wage differential and can currently prepare for a career as a Certified Healthcare or Medical Interpreter

Please note that the QBS Prep Program is only offered to California Kaiser Permanente employees in 2020. The Education Fund hopes to expand this program outside of California in the near future. Stay tuned!

Find out how the Education Fund can help you prepare for the KP QBS exam to get started ASAP! Support services include:

  • Counseling
  • Bilingual Proficiency Assessment
  • Medical Terminology in English & Spanish
  • Language classes (online and community college)
  • Online learning and digital fluency classes
  • Advanced Medical Training (AMT) Interpreter Skills Training
  • License and Certification Fees support for the state/national board exam

QBS Multi-Language Advanced Medical Training (AMT) Interpreter Skills Training – Part of the QBS Prep Program

The Advanced Medical Training Program consists of four (4) modules that will help you develop interpreting skills with an emphasis on specific terminology of KP’s bilingual staff and interpreters.

These modules cover the historical background of the profession, the guidelines and standards interpreters abide by, the Code of Ethics, Medical Terminology, Pediatrics, and will also provide the necessary tools for you to interpret accurately and completely.

The primary goal of the Advanced Medical Training Program is to allow you to prepare for the QBS exam with Kaiser Permanente (in California).

Languages offered:

  • Armenian
  • Cantonese
  • Farsi
  • Hmong
  • Korean
  • Mandarin
  • Russian,
  • Spanish
  • Tagalog
  • Vietnamese

The Advanced Medical Training Program is offered over-the-phone or online allowing your trainer to deliver the entire training in an interactive format. Online instruction is conveniently conducted as a web-based training program and is comprised of 30-hours of content.

2020 Application Periods

Q1: February 1 – March 15 – *Now Closed*

Q2: May 1 – 29

Q3: July 1 – 31

Q4: October 1 – 31

If you have any questions or problems, please contact the QBS Prep Program at or 510-250-6809.

English Language Learners

Take a language class at no-cost at a local community college through the Education Fund’s STEP program. STEP will pay for your tuition, fees, and required textbooks. You will also receive support and advice from an Education Fund career counselor.

Learn more about the STEP program and apply for college support.


Customized Onsite Classes

The Education Fund can work with you, your employer, and your union to organize an English and Other Languages class at your worksite. If you and your co-workers want to learn more about how to schedule a class, please contact us at